General
To book a cleaning service, simply fill out our online booking form with your details, including your preferred date and time, and any specific cleaning requirements. Once you submit the form, you’ll receive a confirmation email with the booking details.
We offer a range of cleaning services, including:
- Residential Cleaning: Regular housekeeping, deep cleaning, and move-in/move-out cleaning.
- Commercial Cleaning: Office cleaning, retail space cleaning, and industrial cleaning.
- Specialised Cleaning: Carpet cleaning, window cleaning, and post-renovation cleaning.
Our rates vary depending on the type of service and the size of the area to be cleaned. For a detailed quote, please use our booking form to provide your requirements, and we’ll send you a customised quote based on your needs.
Yes, our minimum booking time is typically 2-3 hours, depending on the type of service requested. However, this may vary based on the complexity of the job.
Absolutely! During the booking process, you can specify any particular areas you want to be cleaned or any special requests. If you have specific needs, feel free to mention them in the comments section of the booking form.
The duration of a cleaning service depends on the size and condition of the property, as well as the type of cleaning required. For an accurate estimate, please provide details about your property and cleaning needs in the booking form.
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Yes, we offer discounts for recurring weekly, bi-weekly, or monthly cleaning services. Contact us to learn more about our pricing packages.
We service various locations, including Adelaide, Hobart and Sydney. If you’re unsure if we cover your area, feel free to reach out and we’ll be happy to assist.
Yes, we provide all the necessary cleaning supplies and equipment. If you prefer us to use your own products, just let us know in advance.
In the unlikely event that something is damaged, we are fully insured and will handle the issue promptly. Please inform us right away, and we will work to resolve it to your satisfaction.
Yes, all of our cleaners are fully insured, background-checked, and professionally trained to provide the best cleaning services.
We strive for complete customer satisfaction. If you’re not happy with our service, please contact us within 24 hours, and we’ll address any issues promptly. We’re committed to ensuring you’re satisfied with the results.
If you need to reschedule or cancel your booking, please contact us at least 24 hours before the scheduled cleaning. This will allow us to adjust our schedule accordingly. Cancellations made less than 24 hours in advance may incur a cancellation fee.